Should I Choose a Rule-Based or an AI Hotel Chatbot? Here’s the Difference
As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types… Read More09 Sep 2022 by ReviewPro in Best Practices
ReviewPro, a Shiji Group brand, reveals above-industry NPS for first two quarters of 2022
Shiji’s ReviewPro receives higher than average Net Promoter Score (NPS) from its clients, underlining the brand’s client centric ethos. Barcelona August 2, 2022: ReviewPro’s… Read More02 Aug 2022 by ReviewPro in Press Releases
5 Tips on How to get Positive Reviews During High Season
Complaints during high season are far from inevitable, but preventing them requires planning well in advance, anticipating needs, and being highly responsive to guest feedback. Read More20 Jul 2022 by ReviewPro in Best Practices
Hotel Benchmarking Tips and Strategies for 2022
With two very unusual years behind us, it has been a challenge for many hoteliers to predict their performance KPIs for 2022. In order to… Read More30 Jun 2022 by ReviewPro in Best Practices
Global Review Volume is Up… But What About APAC?
We recently published a global hotel review data report where we analyzed over 1 million reviews from 7,500 hotels worldwide. However, when we look closer… Read More22 Jun 2022 by ReviewPro in Best Practices
Review Volume is Increasing – But What Does That Mean for Europe?
We recently published a global hotel review data report where we analyzed over 1 million reviews from 7,500 hotels worldwide. However, when we look closer… Read More15 Jun 2022 by ReviewPro in Research and Reports